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What to keep in mind when designing e-commerce

Security and Consumer Trust  Establishing a trustworthy rapport with consumers is essential when designing an e-commerce store. Customers need to feel confident that their personal information will be protected and that they will receive the products they ordered in a timely manner. A well-designed e-commerce site will include several features to build trust and ensure…

What is the cloud, and how does it relate to business?

To begin, the cloud is a term used to describe a variety of different computer technologies. In general, the cloud refers to a network of computers that are connected together and allow users to access shared resources, such as data storage and software applications. Data centers are the physical infrastructure that supports the cloud, and…

A diversity of experience in service design

Technology is developing at a phenomenal rate. New research methods enable us to understand our customers better and better. This leads us to improve our evaluation and analysis of products and services. The richness of experience we need to recognize in service design is truly complex and multidimensional. It is useful to look at them…